Terms & Conditions

Last Updated: November 2025

Thank you for choosing Sakina Tours. These Terms and Conditions govern your use of our services. By accessing or using Sakina Tours, you agree to comply with and be bound by the terms outlined in this agreement.

1. Acceptance of Terms

By accessing or using Sakina Tours, you agree to these Terms and Conditions in their entirety. If you do not agree to these terms, please do not use our services.

2. Services Description

Sakina Tours provides travel booking services including but not limited to:

• Flight reservations
• Hotel and accommodation bookings
• Tour packages and guided experiences
• Travel planning and consultation services

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated during the booking process. Full payment may be required at the time of booking for certain services.

4. Cancellation and Refund Policy

Cancellation policies vary depending on the service provider (airline, hotel, tour operator) and the specific package booked. Cancellation fees may apply. Refunds will be processed according to the applicable cancellation policy and may take up to 30 business days.

5. Travel Documents

You are responsible for ensuring that you have all necessary travel documents including valid passports, visas, and health certificates. Sakina Tours is not responsible for any issues arising from invalid or missing travel documents.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage.

7. Liability Limitations

Sakina Tours acts as an intermediary between travelers and service providers. We are not liable for:

• Delays, cancellations, or changes made by airlines, hotels, or other service providers
• Personal injury or property damage during travel
• Loss or damage to luggage
• Acts of nature, war, terrorism, or other events beyond our control

8. User Conduct

You agree to use our services lawfully and not to:

• Provide false or misleading information
• Engage in fraudulent activities
• Violate any applicable laws or regulations
• Interfere with the operation of our website or services

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Sakina Tours or its content suppliers and is protected by copyright and other intellectual property laws.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in our operating region.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our contact page or email us at support@sakinatours.com